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Our Terms, Your Rights, Clear Rules

Access to 499bat depends on your local law and whether your region is eligible — we set that out plainly here so there are no surprises.

Account TermsWallet Rules: bKash, Nagad, RocketEligibility by RegionData and PrivacyContact Paths
499bat Our Terms, Your Rights, Clear Rules
ACCOUNT AND DATA STANDARDS

How We Handle Your Account Data

We collect only what we need to run your account — your registered wallet number (bKash, Nagad, or Rocket), login credentials, and transaction history. We do not sell this data or share it with third parties outside of payment processing and legally required disclosures. You can request a copy of the data we hold on your account by contacting support via email; we process these requests within a reasonable period under applicable law.

Data Retention

Account data is kept while your account is active and for a period after closure as required by applicable law. Inactive accounts are flagged after twelve months.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the mobile site performs. You can manage cookie preferences in your browser settings.

Account Security

Your account is protected by OTP verification at login. If you receive an OTP you did not request, contact support immediately and do not share the code with anyone.

Data Requests

To request access to, correction of, or deletion of your personal data, email support with your registered wallet number. We will confirm receipt and respond within the timeframe local law requires.

REACH US DIRECTLY

How to Contact 499bat on Legal Matters

If you have a question about these terms, a dispute about an account action, or a request related to your personal data, reach out through the channels below. We aim to respond to policy-related queries within one business day. For wallet-related issues involving bKash, Nagad, or Rocket, include your registered number so we can pull the transaction record without back-and-forth.

Live Chat Available directly from the 499bat site or mobile browser — fastest path for account and wallet questions including bKash or Nagad transaction disputes.
Email Support Use email for formal legal requests, data access queries, or account closure. Include your registered wallet number and a description of the issue.
Help Centre The on-site help section covers common terms questions, wallet verification steps, and account rules — check there first for quick answers.

Your Legal Questions, Answered

Common questions about how our terms apply, how your data is handled, and what to do if something goes wrong with your account.

Access depends on your local law and whether Bangladesh is in our eligible regions. Check your legal position locally before opening an account — these terms do not override local restrictions.

No. Deposits must come from the wallet registered to your own account. Third-party wallet deposits are not accepted and will be held or returned pending verification.

Balances in a suspended account are held pending review. We assess whether the suspension relates to a terms breach before deciding on any release of funds.

Email our support team with your registered wallet number and a clear data access request. We process these within the timeframe required by applicable law.

Contact support immediately through live chat or email. Do not share the OTP with anyone. We can flag the login attempt and secure your account right away.

Yes, we may update these terms. We will post changes on this page. Continuing to use the platform after an update means you accept the revised terms as they stand.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.