Reference

What You Agree To When You Use 499bat

These terms set out the rules for your account with us. Access and eligibility depend on your local law and the regions where our service is available — read them before you deposit or place any wager.

Account eligibility appliesbKash, Nagad, Rocket coveredSubject to local lawYou must agree to proceed
499bat What You Agree To When You Use 499bat
TERMS SUPPORT CONTACT

Reach Us About These Terms

If a clause is unclear or you believe your account has been actioned incorrectly under these terms, our support team can clarify what applies to your situation. Reach us through the channels below and keep your account details ready so we can pull up the right information quickly.

Live Chat Available directly from your account dashboard. Use this for urgent queries about a suspended account or a payment hold linked to a terms issue.
Email Support Send a written query for detailed term explanations or formal disputes. Our team reviews emails and responds within the stated window on the contact page.
Help Centre Our help articles cover common terms questions — account limits, wallet verification steps, and what triggers an account review under our rules.
HOW WE HANDLE ACCOUNTS

Account Security and Your Rights Under These Terms

Our terms are not one-sided. Here is what we commit to on our end and what rights you hold as an account holder.

Account Data and Retention

We keep your account data for as long as required by applicable rules in your region. You can request a summary of what we hold by contacting support with your registered details.

Wallet Verification

When you link bKash, Nagad, or Rocket to your account, we verify the wallet matches your registered name. This protects your withdrawals and prevents unauthorised access to your funds.

Term Changes and Notice

We post updates to these terms on this page. If you log into your account after a revision, the updated terms apply. Major changes are flagged in your account notification area.

Dispute and Correction Requests

If you think a term was applied to your account in error, write to our support team with the transaction or action reference. We review disputes and respond with the clause that was applied and why.

Common Questions About Our Terms

These are the questions we hear most often about account terms. If yours is not here, contact support directly.

These terms apply to anyone who opens an account with us. Eligibility depends on your local law and whether access is permitted in your region — creating an account does not override local restrictions.

No. Your payment wallet — whether bKash, Nagad, or Rocket — must be registered in your own name. Mismatched wallet details can trigger a hold on withdrawals under our verification rules.

The updated terms take effect when we post them here. Logging into your account after a change means the new version applies. We flag significant changes in your account notification area so you are not caught off guard.

Contact our support team with your registered account details and ask for a data summary. We process these requests in line with the retention rules that apply to your region.

Get in touch with support and quote the action reference or date. We will review which clause was applied and explain the reason — and correct it if the restriction was applied in error.

Yes. The same account terms cover all activity on the platform — including sports markets like cricket and BPL matches, table games like Andar Bahar Live Table, and crash games. One account, one set of rules.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.